Welcome to Rug & Weave Inc.! This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

a. Personal Information: When you visit our website, place an order, or communicate with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

b. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website through cookies and similar technologies.

2. Use of Information

a. To Provide Services: We use your personal information to process your orders, communicate with you about your orders, and provide customer support.

b. Marketing and Communications: With your consent, we may send you promotional emails about our products, special offers, and other updates that we think may be of interest to you.

c. Improving Our Website: We analyze non-personal information to improve our website design, content, and product offerings.

3. Disclosure of Information

a. Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).

b. Legal Compliance: We may disclose your information if required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

4. Data Security

a. Protection Measures: We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

b. Payment Security: We use encrypted payment processing to safeguard your payment information.

5. Your Rights

a. Access and Control: You have the right to access, correct, or delete your personal information. You may also object to the processing of your personal information or request a restriction on its processing.

b. Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions provided in the emails or by contacting us directly.

6. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Rug & Weave Inc.  14 Macdonell St. Guelph, ON N1H2Z3

By using Rug & Weave Inc.’s website and providing us with your information, you acknowledge that you have read, understood, and agree to this Privacy Policy.